My extremely dry remarks regarding shipping and handling.
I got the wrong print
Human error does occur. I wish I were a robot. If I send you the wrong print, email me (do not DM)! Send me a pic of what I sent you and we will get you the right one.
Shipping
US Shipping only (excluding AL and IL for the time being).
I ship via the United States Postal Services (USPS) Ground Advantage. This service provides tracking. If you do not receive a shipping confirmation email with tracking please email me and I can provide the tracking information. Once your order is packed and dropped in the mailbox, it is out of my control.
No International shipping at this time.
For past international orders — I am not responsible for any taxes, duties, fees or tariffs incurred upon entry into destination country.
I now only ship international orders via DHL Express Worldwide.
If your package is damaged upon arrival — send me pictures of the damaged package and contents. I will then be happy to send a replacement.
If your package is marked as delivered but it is nowhere to be seen — send me an email after about a week of it being marked delivered. If it hasn’t shown up after a week, it’s safe to assume it was either stolen or is just lost. I can send a replacement.
If your order is returned to me due to an incorrect address, it is up to you to contact me, so make sure to keep an eye on your shipment! This is also the only case where I will have to invoice you for the re-shipment of the order.
For more information about DHL shipping notifications visit this link.
You may recieve a call from DHL regarding your package. This is normal!
Returns + Refunds
I do not offer returns, but if your print does in fact get lost in the mail, I can offer replacement or refund.
If your print gets damaged during shipment, I can offer refund or replacement.
Please always email me with concerns instead of DM.
I currently am not accepting commissions or special requests.